Returning to Your Property after a Hurricane

Before returning to your property after evacuating due to a hurricane, it’s important to take time to consider what you need. Return to your property or business only after authorities advise it is safe. Keep informed and up-to-date on any changes in weather, related conditions, or any guidance from authorities, by tuning into the radio, TV, or social media. The hurricane may result in hazards and other potentially unsafe conditions, such as downed wires/power lines, gas leaks, flooded areas, damaged trees, and other debris. Be cautious when you return to your home or business.

Your personal safety and the safety of others during the recovery effort is the primary concern. Assess what provisions, tools, supplies, and help you may need based on disaster area conditions. Critical resources such as water, electricity, and food, or services such as police, fire, and medical may be limited.

The following websites provide useful information related to post-storm recovery tips:

• Local municipal sites such as utility companies and public safety (road closures, local services)
• TheWeatherNetwork.com, Weather.gc.ca, or your area’s local news station
• Travelers hurricane information
• Travelers flood information
• Your province’s emergency measures organizatio
• Hazards and Emergencies: Floods

Assessing Your Property

Once you are given the OK to go back to your home or business, carefully inspect the property and building for damage. Consider your home or business a work zone during restoration. You may not be aware of physical, chemical, or biological hazards and may need to use personal protective equipment, such as a hard hat, gloves, boots, safety glasses, and a dust mask. If your property is damaged, document conditions and promptly report the claim.

Here are other considerations:

• As you find hazardous conditions, protect yourself and others by setting up barricades and posting signage, as appropriate.
• Do not energize electrical or electronic equipment that may have suffered water damage without first having a qualified electrician inspect and test it.
• Be aware of any wildlife, such as snakes, that may have found their way into your home or building. Flood responders historically encounter a surprising number of snakes in a home or structure after an event.

Restoring Your Property

Not all hazardous conditions may be clear during your first assessment. Throughout your recovery, consider hiring qualified professionals experienced in restoration services. Find licensed restoration companies by consulting the Better Business Bureau for recommendations.

If you are a Travelers customer, please see Travelers Emergency Response for more information.

A home inventory can be a helpful resource after a loss event. Learn how to create your own home inventory here.